Feedback and complaints
Your feedback helps us improve. Making a complaint will never affect the support you receive.
Tell us
Call 03 9389 4058 / 0469 038 365, email lightdisabilitysupport@gmail.com, or ask someone you trust to contact us for you. We will acknowledge your complaint, keep you updated and explain the outcome.
The NDIS Quality and Safeguards Commission
You can also complain directly to the NDIS Quality and Safeguards Commission on 1800 035 544.
Incidents
We record and manage incidents in line with NDIS requirements, and report them to the Commission where required.
